Management and Supervision Essentials for Nonprofit Leaders

A 12-week certificate program that equips supervisors and managers, both current and aspiring, with practical tools, confidence, and people-leadership skills needed to support healthy, high-performing teams.

Register For 2027

Stepping into a management role can feel overwhelming and scary.

Suddenly you’re leading people, navigating conflict, and making decisions that impact an entire team. That’s why FuseSocial’s Management and Supervision Essentials for Nonprofit Leaders brings together experienced facilitators who actually understand the realities of nonprofit leadership.

Key Details

  • Series runs every Thursday from February 11 to April 29

  • 12 sessions total

  • Doors open 12:00 PM (Optional: bring your lunch, connect with your cohort)

  • Learning happens from 12:30–4:00 PM

  • All sessions are in-person at FuseSocial, 10010 Franklin Avenue

  • $240 per person, with 20 participants per cohort

  • Open to anyone working in the nonprofit sector in Wood Buffalo

Register

What You’ll Learn

  • Explore the foundations of effective nonprofit leadership, set personal learning goals and build connections through an accountability partnership.

    Facilitated by: Kassandra Felix, CPHR and Shawna Huxter

  • Learn practical ways to build trust and inclusion and create a more psychologically safe, inclusive team environment where people feel comfortable speaking up.

    Facilitated by: Kassandra Felix, CPHR

  • Understand the supervisor's role across the employee lifecycle, including role clarity, job descriptions, employment standards and the foundations of effective recruitment.

    Facilitated by: Kassandra Felix, CPHR

  • Build a practical, sustainable volunteer program with clear ownership and effective approaches to recruitment, onboarding, supervision, evaluation, retention and recognition.

    Facilitated by: Brenna Kimball

  • Practise handling performance concerns, workplace conflict and difficult employee conversations using realistic scenarios, updated templates and clear documentation tools.

    Facilitated by: Kassandra Felix, CPHR

  • Develop the skills to coach employees, set clear expectations and provide timely feedback before concerns become formal performance-management issues.

    Facilitated by: Sherry MacEachern

  • Strengthen active listening, message clarity and feedback skills through practical exercises designed for everyday workplace conversations and challenging situations.

    Facilitated by: Kassandra Felix, CPHR

  • Create more sustainable work habits by improving priority decisions, assessing capacity and building realistic systems for managing competing tasks and demands.

    Facilitated by: Barry Morse

  • Recognize burnout risks, set healthier boundaries and practise communicating workload or capacity concerns while continuing to meet organizational needs.

    Facilitated by: Tammy O’Quinn

  • Understand common nonprofit risks, insurance and legal responsibilities while learning how frontline decisions connect to broader organizational strategy.

    Facilitated by: Shawna Huxter

  • Use practical program management tools to plan, evaluate, and delegate effectively, and decide what work should continue, change, pause or end.

    Facilitated by: Jen Kennett

  • Learn how managers can work collectively, share accountability and complement the Executive Director through clear roles, strong communication and healthy team relationships.

    Facilitated by: Shannon Rex

Made possible with the support of RBC.

We are deeply grateful for RBC’s commitment to building strong, resilient social profit organizations, and their understanding of the integral part our sector plays in Canada’s economic and employment landscape.