This session is a highly interactive learning experience designed to help participants step into the shoes of older adults. Through practical exercises and reflection, participants develop empathy, explore the realities of aging, and better understand how expectations and experiences evolve over time.

Connecting and empowering those that lead volunteers in the RMWB.

This interactive session supports nonprofit staff in strengthening customer service by building the skills needed to navigate conflict, communicate effectively, and respond to real-world challenges with confidence.

Through discussion and reflection, staff will strengthen their ability to problem-solve, prioritize tasks, and use available tools to support smooth, effective interactions.

The Alberta Board Member Essentials (ABME) program offers comprehensive training for new and advancing board members through a blend of online modules and in-person interactive workshops, equipping them to serve effectively on nonprofit boards.

Connecting and empowering those that lead volunteers in the RMWB

This session is a highly interactive learning experience designed to help participants step into the shoes of older adults. Through practical exercises and reflection, participants develop empathy, explore the realities of aging, and better understand how expectations and experiences evolve over time.